Outdoorsy Brand Strategy

Bring the outside in.

A man is swinging on a rope in front of a lake.
A deer looking into a window.
Two children eating cotton candy in front of a blue sky.
A woman in a bikini is smiling while underwater.
A purple and green neon light display in the sky.
A person is laying in the back of a vintage Volkswagen van.
No items found.

When I arrived at Outdoorsy, their mission statement was the following:

To make memorable outdoor experiences accessible to everyone

After spending time with the founders, board members, employees, owners and guests, it became clear that there was a strong desire to expand this vision. Feedback consistently mentioned that Outdoorsy's impact went far beyond the transaction. In short, they wanted Outdoorsy to stand for something bigger than itself– something that made traveling with Outdoorsy feel inspiring while also making future innovations and marketplace expansions seem inevitable.

Project

Brand Strategy

Brand

Black Outdoorsy logo

Category

Brand Building

Released

Aug 2022

Context

When I arrived at Outdoorsy, their mission statement was the following:

To make memorable outdoor experiences accessible to everyone

After spending time with the founders, board members, employees, owners and guests, it became clear that there was a strong desire to expand this vision. Feedback consistently mentioned that Outdoorsy's impact went far beyond the transaction. In short, they wanted Outdoorsy to stand for something bigger than itself– something that made traveling with Outdoorsy feel inspiring while also making future innovations and marketplace expansions seem inevitable.

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Outdoorsy Brand Strategy
Outdoorsy Brand Strategy
Outdoorsy Brand Strategy
Outdoorsy

Brand Strategy

Finding purpose.

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Impactful brands are not successful because of the products they sell...their success and influence is the result of the beliefs they uphold. -Scott Hancock
A magazine cover with a picture of a flower and the words "This is no way to be human".

This guiding principle meant that we would shift our focus

from what we do to why we do it. In that process, we surfaced a wide range of research that linked time spent in the outdoors to mental and physical well-being. As we considered this, a powerful article surfaced in The Atlantic.

A magazine cover with a picture of a flower and the words "This is no way to be human".
A magazine cover with a picture of a flower and the words "This is no way to be human".
A magazine cover with a picture of a flower and the words "This is no way to be human".

This guiding principle meant that we would shift our focus

from what we do to why we do it. In that process, we surfaced a wide range of research that linked time spent in the outdoors to mental and physical well-being. As we considered this, a powerful article surfaced in The Atlantic.

A magazine cover with a picture of a flower and the words "This is no way to be human".
A magazine cover with a picture of a flower and the words "This is no way to be human".
This led us to
A problem worth solving
"Many of us invest hours each day staring at the screens of our televisions and computers and smartphones. Seldom do we go outside on a clear night, away from the lights of the city, and gaze at the dark starry sky, or take walks in the woods unaccompanied by our digital devices. ​​​With all of its success, our technology has greatly diminished our direct experience with nature. We live mediated lives. We have created a natureless world."​​​​​​​ -Alan Lightman
A woman in a yellow shirt is standing in front of a laptop.

Today, we spend 90% of our time indoors.

"It was not always this way. For more than 99 percent of our history as humans, we lived close to nature. We lived in the open. The first house with a roof appeared only 5,000 years ago. Television less than a century ago. Internet-connected phones only about 30 years ago. Over the large majority of our 2-million-year evolutionary history, Darwinian forces molded our brains to find kinship with nature, what the biologist E. O. Wilson called "biophilia."

"Social psychologists have documented that such sensitivities are still present in our psyches today. Further psychological and physiological studies have shown that more time spent in nature increases happiness and well-being; less time increases stress and anxiety."

A woman in a yellow shirt is standing in front of a laptop.
A man looking out over a city from a high vantage point.
Two girls sitting on a couch, one of them looking at a laptop.
A woman holding a cell phone with a picture of a man on the screen.
A woman sitting on a couch using a laptop.
A woman in a yellow shirt is standing in front of a laptop.
A man looking out over a city from a high vantage point.
Two girls sitting on a couch, one of them looking at a laptop.
Two girls sitting on a couch, one of them looking at a laptop.

Today, we spend 90% of our time indoors.

"It was not always this way. For more than 99 percent of our history as humans, we lived close to nature. We lived in the open. The first house with a roof appeared only 5,000 years ago. Television less than a century ago. Internet-connected phones only about 30 years ago. Over the large majority of our 2-million-year evolutionary history, Darwinian forces molded our brains to find kinship with nature, what the biologist E. O. Wilson called "biophilia."

"Social psychologists have documented that such sensitivities are still present in our psyches today. Further psychological and physiological studies have shown that more time spent in nature increases happiness and well-being; less time increases stress and anxiety."

Two girls sitting on a couch, one of them looking at a laptop.
A woman in a yellow shirt is standing in front of a laptop.
A man looking out over a city from a high vantage point.
A woman holding a cell phone with a picture of a man on the screen.
A woman sitting on a couch using a laptop.
A woman in a yellow shirt is standing in front of a laptop.
A man looking out over a city from a high vantage point.
A woman holding a cell phone with a picture of a man on the screen.
A woman sitting on a couch using a laptop.
A woman in a yellow shirt is standing in front of a laptop.
A man looking out over a city from a high vantage point.
A woman holding a cell phone with a picture of a man on the screen.
A woman sitting on a couch using a laptop.
Two girls sitting on a couch, one of them looking at a laptop.
Two girls sitting on a couch, one of them looking at a laptop.
Research
Grounded in truth

A wide body of research from universities around the world have shown significant and measurable health benefits that can be directly linked to increased exposure to nature. Studies focused on everything from childhood and adult depression to anxiety and PTSD. ​​​​​​​

Many cite improvements to blood pressure, cortisol levels, heart rate, mood and a number of other measures. Taken together, it is clear that exposure to nature is vital to our physiological and psychological wellbeing.

Zeitgeist
Rising Awareness

Thousands of articles, podcasts, broadcasts and documentaries have surfaced over the last three years investigating the mental health crisis facing our nation and many other countries throughout the world. Not surprisingly, pandemic-driven isolation has fueled a trend that began long before COVID. Notably, our municipal, education and health institutions are buckling due to limited resources and inadequate funding to address this widespread need.

A hand holding a pill with the words "The Age of Distract-ion" written on it.
A hand holding a pill with the words "The Age of Distract-ion" written on it.
A woman with a tattoo of an eye looking out over a city at night.
A woman sitting on a couch in a dark room.
A magazine article about mental health in America.
A hand holding a pill with the words "The Age of Distract-ion" written on it.
A woman with a tattoo of an eye looking out over a city at night.
A hand holding a pill with the words "The Age of Distract-ion" written on it.
A woman with a tattoo of an eye looking out over a city at night.
A woman sitting on a couch in a dark room.
A magazine article about mental health in America.
A hand holding a pill with the words "The Age of Distract-ion" written on it.
A woman with a tattoo of an eye looking out over a city at night.
A woman sitting on a couch in a dark room.
A magazine article about mental health in America.
A hand holding a pill with the words "The Age of Distract-ion" written on it.
A woman with a tattoo of an eye looking out over a city at night.
A woman sitting on a couch in a dark room.
A magazine article about mental health in America.
Purpose
Solving a human problem

These academic studies along with stakeholder interviews, customer research and competitive analysis led Outdoorsy to a new brand positioning centered around wellness.

A green background with the words "It begins with a human centered brand belief.".
A green background with the words "It begins with a human centered brand belief.".
A man holding a baby in a backpack.
A red background with the words "which leads to a purpose that opens up new horizons.".
A man and woman sit in a car, the man is wearing a brown jacket.
A green background with the words "It begins with a human centered brand belief.".
A man holding a baby in a backpack.
A green background with the words "It begins with a human centered brand belief.".
A man holding a baby in a backpack.
A red background with the words "which leads to a purpose that opens up new horizons.".
A man and woman sit in a car, the man is wearing a brown jacket.
A green background with the words "It begins with a human centered brand belief.".
A man holding a baby in a backpack.
A red background with the words "which leads to a purpose that opens up new horizons.".
A man and woman sit in a car, the man is wearing a brown jacket.
A green background with the words "It begins with a human centered brand belief.".
A man holding a baby in a backpack.
A red background with the words "which leads to a purpose that opens up new horizons.".
A man and woman sit in a car, the man is wearing a brown jacket.
A creative platform that positioned Outdoor as a gateway to personal growth, restoration, and wellbeing.
A creative platform that positioned Outdoor as a gateway to personal growth, restoration, and wellbeing.
A creative platform that positioned Outdoor as a gateway to personal growth, restoration, and wellbeing.
Owner to Host
Human-centered

Serving a higher purpose challenged us to re-evaluate the entire product experience and led to a fundamental shift from a transactional marketplace to a hospitality-obsessed community

It was also a key input in developing a new set of hosting standards that will transform the host and guest experience.

It was also a key input in developing a new set of hosting standards that will transform the host and guest experience.

Design
Button to billboard

The creative platform inspired a new design system called Bonfire which was applied to all brand touch-points.

The host product experience was redesigned to deliver personalized hospitality and monetization strategies in context.
The host product experience was redesigned to deliver personalized hospitality and monetization strategies in context.
A woman smiling in front of a house.
A woman smiling in front of a house.
A woman smiling in front of a house.
Innovation
New verticals

The Brand Strategy led to a new product vertical called Stays and drove investment in Outdoorsy-branded campsites and glamping experiences.

A snowy cabin with a person inside and a sign that says "Stays" in front of it.
We developed entirely new product experiences that enhanced guest trips and generated new revenue streams, partnership opportunities and brand differentiation.
A snowy cabin with a person inside and a sign that says "Stays" in front of it.
A collection of different sized laptop screens showing various images.
A website with two screens showing a house and a price.
A picture of a house with a caption that says elevated communal structures.
A snowy cabin with a person inside and a sign that says "Stays" in front of it.
A collection of different sized laptop screens showing various images.
We developed entirely new product experiences that enhanced guest trips and generated new revenue streams, partnership opportunities and brand differentiation.
A website with a bicycle and a camper on it.
A snowy cabin with a person inside and a sign that says "Stays" in front of it.
A collection of different sized laptop screens showing various images.
A website with two screens showing a house and a price.
A picture of a house with a caption that says elevated communal structures.
A snowy cabin with a person inside and a sign that says "Stays" in front of it.
A collection of different sized laptop screens showing various images.
A website with two screens showing a house and a price.
A picture of a house with a caption that says elevated communal structures.
A snowy cabin with a person inside and a sign that says "Stays" in front of it.
A collection of different sized laptop screens showing various images.
A website with two screens showing a house and a price.
A picture of a house with a caption that says elevated communal structures.
A website with a bicycle and a camper on it.
A website with a bicycle and a camper on it.
A website with a bicycle and a camper on it.
Edge
This emboldened us

...to take a feistier and funnier approach to culture through PR Activations that are loud, absurd and highly sharable

A man wearing a black shirt with the words Nature Reverse on it.
A man wearing a black shirt with the words Nature Reverse on it.
A man wearing a black shirt with the words Nature Reverse on it.
A man wearing a black shirt with the words Nature Reverse on it.
A man wearing a black shirt with the words Nature Reverse on it.
A man wearing a black shirt with the words Nature Reverse on it.

If you've scrolled this far, we should chat.

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