Bring the outside in.
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When I arrived at Outdoorsy, their mission statement was the following:
To make memorable outdoor experiences accessible to everyone
After spending time with the founders, board members, employees, owners and guests, it became clear that there was a strong desire to expand this vision. Feedback consistently mentioned that Outdoorsy's impact went far beyond the transaction. In short, they wanted Outdoorsy to stand for something bigger than itself– something that made traveling with Outdoorsy feel inspiring while also making future innovations and marketplace expansions seem inevitable.
Project
Brand Strategy
Brand
Category
Brand Building
Released
Aug 2022
Recognition
Context
When I arrived at Outdoorsy, their mission statement was the following:
To make memorable outdoor experiences accessible to everyone
After spending time with the founders, board members, employees, owners and guests, it became clear that there was a strong desire to expand this vision. Feedback consistently mentioned that Outdoorsy's impact went far beyond the transaction. In short, they wanted Outdoorsy to stand for something bigger than itself– something that made traveling with Outdoorsy feel inspiring while also making future innovations and marketplace expansions seem inevitable.
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Outdoorsy
Brand Strategy
Finding purpose.
Highlights
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Impactful brands are not successful because of the products they sell...their success and influence is the result of the beliefs they uphold. -Scott Hancock
This guiding principle meant that we would shift our focus
from what we do to why we do it. In that process, we surfaced a wide range of research that linked time spent in the outdoors to mental and physical well-being. As we considered this, a powerful article surfaced in The Atlantic.
This guiding principle meant that we would shift our focus
from what we do to why we do it. In that process, we surfaced a wide range of research that linked time spent in the outdoors to mental and physical well-being. As we considered this, a powerful article surfaced in The Atlantic.
Close Modal
This led us to
A problem worth solving
"Many of us invest hours each day staring at the screens of our televisions and computers and smartphones. Seldom do we go outside on a clear night, away from the lights of the city, and gaze at the dark starry sky, or take walks in the woods unaccompanied by our digital devices. With all of its success, our technology has greatly diminished our direct experience with nature. We live mediated lives. We have created a natureless world." -Alan Lightman
Today, we spend 90% of our time indoors.
"It was not always this way. For more than 99 percent of our history as humans, we lived close to nature. We lived in the open. The first house with a roof appeared only 5,000 years ago. Television less than a century ago. Internet-connected phones only about 30 years ago. Over the large majority of our 2-million-year evolutionary history, Darwinian forces molded our brains to find kinship with nature, what the biologist E. O. Wilson called "biophilia."
"Social psychologists have documented that such sensitivities are still present in our psyches today. Further psychological and physiological studies have shown that more time spent in nature increases happiness and well-being; less time increases stress and anxiety."
Today, we spend 90% of our time indoors.
"It was not always this way. For more than 99 percent of our history as humans, we lived close to nature. We lived in the open. The first house with a roof appeared only 5,000 years ago. Television less than a century ago. Internet-connected phones only about 30 years ago. Over the large majority of our 2-million-year evolutionary history, Darwinian forces molded our brains to find kinship with nature, what the biologist E. O. Wilson called "biophilia."
"Social psychologists have documented that such sensitivities are still present in our psyches today. Further psychological and physiological studies have shown that more time spent in nature increases happiness and well-being; less time increases stress and anxiety."
Today, we spend 90% of our time indoors.
"It was not always this way. For more than 99 percent of our history as humans, we lived close to nature. We lived in the open. The first house with a roof appeared only 5,000 years ago. Television less than a century ago. Internet-connected phones only about 30 years ago. Over the large majority of our 2-million-year evolutionary history, Darwinian forces molded our brains to find kinship with nature, what the biologist E. O. Wilson called "biophilia."
"Social psychologists have documented that such sensitivities are still present in our psyches today. Further psychological and physiological studies have shown that more time spent in nature increases happiness and well-being; less time increases stress and anxiety."
Close Modal
Research
Grounded in truth
A wide body of research from universities around the world have shown significant and measurable health benefits that can be directly linked to increased exposure to nature. Studies focused on everything from childhood and adult depression to anxiety and PTSD.
Many cite improvements to blood pressure, cortisol levels, heart rate, mood and a number of other measures. Taken together, it is clear that exposure to nature is vital to our physiological and psychological wellbeing.
Close Modal
Zeitgeist
Rising Awareness
Thousands of articles, podcasts, broadcasts and documentaries have surfaced over the last three years investigating the mental health crisis facing our nation and many other countries throughout the world. Not surprisingly, pandemic-driven isolation has fueled a trend that began long before COVID. Notably, our municipal, education and health institutions are buckling due to limited resources and inadequate funding to address this widespread need.
Close Modal
Purpose
Solving a human problem
These academic studies along with stakeholder interviews, customer research and competitive analysis led Outdoorsy to a new brand positioning centered around wellness.
Close Modal
Owner to Host
Human-centered
Serving a higher purpose challenged us to re-evaluate the entire product experience and led to a fundamental shift from a transactional marketplace to a hospitality-obsessed community
It was also a key input in developing a new set of hosting standards that will transform the host and guest experience.
It was also a key input in developing a new set of hosting standards that will transform the host and guest experience.
It was also a key input in developing a new set of hosting standards that will transform the host and guest experience.
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Design
Button to billboard
The creative platform inspired a new design system called Bonfire which was applied to all brand touch-points.
The host product experience was redesigned to deliver personalized hospitality and monetization strategies in context.
The host product experience was redesigned to deliver personalized hospitality and monetization strategies in context.
The host product experience was redesigned to deliver personalized hospitality and monetization strategies in context.
Close Modal
Innovation
New verticals
The Brand Strategy led to a new product vertical called Stays and drove investment in Outdoorsy-branded campsites and glamping experiences.
We developed entirely new product experiences that enhanced guest trips and generated new revenue streams, partnership opportunities and brand differentiation.
We developed entirely new product experiences that enhanced guest trips and generated new revenue streams, partnership opportunities and brand differentiation.
Product marketing
We developed entirely new product experiences that enhanced guest trips and generated new revenue streams, partnership opportunities and brand differentiation.
Close Modal
Edge
This emboldened us
...to take a feistier and funnier approach to culture through PR Activations that are loud, absurd and highly sharable
0 to 1
More
Impactful brands are not successful because of the products they sell...their success and influence is the result of the beliefs they uphold. -Scott Hancock
This guiding principle meant that we would shift our focus
from what we do to why we do it. In that process, we surfaced a wide range of research that linked time spent in the outdoors to mental and physical well-being. As we considered this, a powerful article surfaced in The Atlantic.
This guiding principle meant that we would shift our focus
from what we do to why we do it. In that process, we surfaced a wide range of research that linked time spent in the outdoors to mental and physical well-being. As we considered this, a powerful article surfaced in The Atlantic.
This led us to
A problem worth solving
"Many of us invest hours each day staring at the screens of our televisions and computers and smartphones. Seldom do we go outside on a clear night, away from the lights of the city, and gaze at the dark starry sky, or take walks in the woods unaccompanied by our digital devices. With all of its success, our technology has greatly diminished our direct experience with nature. We live mediated lives. We have created a natureless world." -Alan Lightman
Today, we spend 90% of our time indoors.
"It was not always this way. For more than 99 percent of our history as humans, we lived close to nature. We lived in the open. The first house with a roof appeared only 5,000 years ago. Television less than a century ago. Internet-connected phones only about 30 years ago. Over the large majority of our 2-million-year evolutionary history, Darwinian forces molded our brains to find kinship with nature, what the biologist E. O. Wilson called "biophilia."
"Social psychologists have documented that such sensitivities are still present in our psyches today. Further psychological and physiological studies have shown that more time spent in nature increases happiness and well-being; less time increases stress and anxiety."
Today, we spend 90% of our time indoors.
"It was not always this way. For more than 99 percent of our history as humans, we lived close to nature. We lived in the open. The first house with a roof appeared only 5,000 years ago. Television less than a century ago. Internet-connected phones only about 30 years ago. Over the large majority of our 2-million-year evolutionary history, Darwinian forces molded our brains to find kinship with nature, what the biologist E. O. Wilson called "biophilia."
"Social psychologists have documented that such sensitivities are still present in our psyches today. Further psychological and physiological studies have shown that more time spent in nature increases happiness and well-being; less time increases stress and anxiety."
Research
Grounded in truth
A wide body of research from universities around the world have shown significant and measurable health benefits that can be directly linked to increased exposure to nature. Studies focused on everything from childhood and adult depression to anxiety and PTSD.
Many cite improvements to blood pressure, cortisol levels, heart rate, mood and a number of other measures. Taken together, it is clear that exposure to nature is vital to our physiological and psychological wellbeing.
Zeitgeist
Rising Awareness
Thousands of articles, podcasts, broadcasts and documentaries have surfaced over the last three years investigating the mental health crisis facing our nation and many other countries throughout the world. Not surprisingly, pandemic-driven isolation has fueled a trend that began long before COVID. Notably, our municipal, education and health institutions are buckling due to limited resources and inadequate funding to address this widespread need.
Purpose
Solving a human problem
These academic studies along with stakeholder interviews, customer research and competitive analysis led Outdoorsy to a new brand positioning centered around wellness.
Owner to Host
Human-centered
Serving a higher purpose challenged us to re-evaluate the entire product experience and led to a fundamental shift from a transactional marketplace to a hospitality-obsessed community
It was also a key input in developing a new set of hosting standards that will transform the host and guest experience.
It was also a key input in developing a new set of hosting standards that will transform the host and guest experience.
Design
Button to billboard
The creative platform inspired a new design system called Bonfire which was applied to all brand touch-points.
The host product experience was redesigned to deliver personalized hospitality and monetization strategies in context.
The host product experience was redesigned to deliver personalized hospitality and monetization strategies in context.
Innovation
New verticals
The Brand Strategy led to a new product vertical called Stays and drove investment in Outdoorsy-branded campsites and glamping experiences.
We developed entirely new product experiences that enhanced guest trips and generated new revenue streams, partnership opportunities and brand differentiation.
We developed entirely new product experiences that enhanced guest trips and generated new revenue streams, partnership opportunities and brand differentiation.
Edge
This emboldened us
...to take a feistier and funnier approach to culture through PR Activations that are loud, absurd and highly sharable